CosmoCMO
Plan, billing and data

Billing, the free trial and cancelling

Updated

The short answer

Cosmo is one plan, $99 a month (USD, before tax), with a 7-day free trial, billed through Polar. Cancel any time from Billing → Manage billing or cancel, or text Cosmo "cancel" and he'll send you the link. Cancel before the trial ends and you pay nothing. After that, we don't refund unused time, except for billing mistakes or where the law requires it.

The plan

One plan with everything unlocked, for one brand. Fair use: 100 creatives, 10 videos and 5 outreach inboxes a month. See Pricing.

The free trial

  • You get the analysis, the 30-day plan and drafted cards before you pay.
  • To let anything go out, start the trial on Billing: "Start 7-day free trial", then "$0 today, then $99/month, cancel any time".
  • If you approve a card before starting, Cosmo replies "Start your 7-day free trial and this goes out right away" with a link.
  • Two days before the trial ends, you get an email saying "Your Cosmo trial ends in 2 days".

Cancelling

  • In the app: Billing → Manage billing or cancel opens Polar's customer portal, with your invoices, card and the cancel button.
  • By text: tell Cosmo "cancel my plan". He sends you the billing portal link. He never cancels on your behalf.
  • By email: write to roy@cosmocmo.com.

After you cancel, you keep access until the end of the period you've paid for, and the plan doesn't renew. Afterwards Cosmo stops doing work: you can still see things, but nothing goes out.

Refunds

From the terms: we don't give refunds or partial refunds for unused time, except where we made a billing mistake or where the law requires a refund (for example EU and UK withdrawal rights, or Israeli consumer law). To ask for one, email roy@cosmocmo.com.

Failed payments

If a charge fails, you get an email asking you to update your card. If it keeps failing, the subscription stops and Cosmo pauses.

MCP Ads customers

Use the code in your MCP Ads email at checkout: $49 a month for the first 3 months, then $99.

Still stuck?

Email roy@cosmocmo.com and tell us what you tried. We'll help.

Email support
FAQ

Questions

What happens to my data after I cancel?

When the agreement ends you have 30 days to ask for an export, and then it's deleted. See Data and privacy.

Will prices change?

We give at least 30 days' notice by email before a price change.